Interview with Jamie Hendrix, Manager of human resources (HR) for a leading Tech Industry corporation; New York, USA
What I Do
I am responsible for human resource management at a 600-employee facility in the New York City area. My goal is to create a community within the four walls of this building and serve as the go-to person for the multitude of “people needs” that arise in a business.
My responsibilities span departmental restructuring; performance management, including training and rollout for how employees and management are going to use this tool for people development, as well as for managing the whole performance review process and its documentation; headcount, hiring, and terminations (determining when we need to reduce, add, retrain, or transfer resources); and training of all sorts, including diversity initiatives, management of all employee records, mediation and communication between employees and management, and coaching for union avoidance.